Overview
Information Box Group
We are committed to:
Helping organizations make research-informed decisions and do research-grounded advocacy
Providing students with experience in collaborative research that responds to practical questions
Fostering a spirit of creativity, mutual learning, openness, and trust
READ OUR 2020 IMPACT REPORT
From 2016-2020 the Research Shop supported 191 volunteers from all six faculties to complete 44 real-world projects for the Hamilton community. The program is the first of its kind among Canada’s U15 universities, and since its founding has developed scoping, project management, training, and monitoring infrastructure that supports high-quality experiential learning opportunities for students.
Our report provides a summary of the impact of the McMaster Research Shop pilot program. As the report demonstrates, the Research Shop is well-positioned to be a flagship community-engaged experiential learning program at the university and could support capacity-building among other co-curricular groups and experiential learning initiatives on campus. Focusing on the most recent phase of the pilot since it was placed in the Office of Community Engagement (OCE) by the Provost in 2017, the report summarizes impacts, successes, and lessons learned as program foundations have been developed in support of the University’s goals.
MacSphere: Research Shop Reports
All previous Research Shop reports can be found on MacSphere.
How We Work
Information Box Group
1. Intake
Community partners submit a research request and provide us with details of the proposed project, including the purpose, audience, and timeline
2. Scoping
Research Shop staff meet with the community partner to refine a research question and identify learning opportunities for students
3. Recruitment
Research Shop staff recruit volunteers and match students with relevant experience with projects that interest them
4. Implementation
Student teams supervised by Research Shop staff carry out the research within one academic semester (Fall, Winter, Spring)
5. Deliverable
We create a 10-20 page plain-language report or other deliverable for the community partner that answers the research question
Research Shop Testimonials
What Our Volunteer Research Associates Have to Say
The Research Shop was a wonderful experience as it helped me to build on knowledge and skills gained during school, interact with many different individuals, learn about a new research topic, and provide something which is useful to the community partner.
I had a great experience… I would love to be involved again, I learned so much about the specific topic and I learned so much from my teammates!
I learned how to collaborate across multiple stakeholders including community organizations and academia … It was important experiential learning for me to see and participate in resolving conflicting expectations between what the community partner envisioned and what was methodologically sound for a research synthesis.”
What Our Community Partners Have to Say
Tabassum Wynne, Muslim Advisory Council of Canada
The group we worked with was fantastic. The research will help us in our advocacy efforts with each level of government. A lot of organizations like ours have limited resources and can’t produce quality work like this. We are so grateful to the Research Shop for taking a burden off of our shoulders and supporting the work that we are doing. We will definitely be utilizing this resource again!
Shawna Maclellan, YMCA Beyond the Bell
I would like to thank the team. Working at a charity we do not have all of the university resources at our fingertips and often times, staff are pulled in different directions with competing priorities. You provided the YMCA a tool that will be used for years to come in order to help us serve children in need.
Staff Member, Hamilton Trans Health Coalition
I have now worked in two separate organizations who have partnered with the McMaster Research Shop, and both experiences have been highly enjoyable and incredibly valuable to the work of the respective organizations. I would eagerly recommend them to any community organization interested in engaging in research!
Alexandra Brodka, Hamilton-Burlington Trails Council
The Research Shop met our need to have an organized way of presenting all of the benefits of this project to potential stakeholders.
Judy Travis, Workforce Planning Hamilton
This report will be distributed widely in the employment and training community in Hamilton.
Community Partners
Resource for Community Partners
Expandable List
A Research Shop project typically leads to a plain-language report (10-20 pages) prepared by a team of student researchers in response to your organization’s research question. Reports may include:
- A review of academic publications and/ or other online material;
- A scan of existing practices and initiatives;
- Results from questionnaires, interviews, and/or focus groups with identified service users, stakeholders or experts;
- Recommendations based on evidence;
- Materials to help you communicate your findings (e.g., infographics, pamphlets).
Research Shop projects are intended to help you and your organization make better decisions, improve your programming, and provide you with the evidence you need to apply for funding, support advocacy, and raise awareness.
Want to work with us? The first thing you’ll need to do is submit a research request with details about your project including its purpose, audience, and timeline. Next, Research Shop staff will contact you to learn more about the project and opportunities for collaboration. The Research Shop works on a semester-based schedule; projects can begin in September, January, or May.
Projects are considered when:
- We have student volunteers with the necessary interest and expertise;
- The project can be feasibly completed within an academic semester;
- The project stands to benefit the community and to offer a meaningful learning opportunity for volunteers.
Review examples of past projects to see the type what kind of requests we typically take on.
We work hard to scope projects with our community partners that meets their needs and provides volunteers with meaningful experiences. We aim to meet as many project requests as possible while providing quality supervision to volunteer teams.
If selected, our students will work over the course of an academic semester to gather information and write your report (or other deliverable that meets your needs). Depending on the scope of the project, some deliverables can be provided earlier within a semester, or extending into the next.
We look forward to working with you. Before submitting your request, please review our Research Shop Resource for Community Partners that provides more details about our model and the kinds of projects we take on. If you need help with your research question, review the document Turning Ideas Into Research Questions.
Resources for Community Partners
Resource for Community Partners View Resource
Information for Prospective Community Partners
Turning Ideas Into Research Questions View Resource
How to Develop Community-Engaged Research Questions
Volunteering
We’re always seeking enthusiastic and motivated students interested in applying their research skills to a community-identified question or need.
VOLUNTEERING DEADLINES
August 15
December 15
April 15
Dates listed above are to volunteer for the upcoming semester. We review all applications on the 15th of the month before the semester starts. Research Shop Staff hire Team Leads and recruit volunteers, matching them with projects that interest them.
Frequently Asked Questions About Volunteering
Research Associate
- Working with a Team Lead and in small teams over the course of an academic semester (volunteering an average of 5 hours/week),
- Attending weekly (or bi-weekly) team meetings,
- Conducting research,
- Co-authoring your team’s research report.
- Work with colleagues from across disciplines,
- Make connections with community organizations in Hamilton,
- Learn firsthand about the challenges facing today’s public and non-profit organizations,
- Translate your academic training to solve practical, pressing issues
- Build your CV and portfolio,
- Receive a statement of professional learning in the form of a reference letter or certificate.
- At minimum, Research Associates must have completed the third year of a Bachelor’s degree.
- Some research experience is preferred, such as the ability to locate and evaluate secondary sources, sound knowledge of quantitative and/or qualitative methods, and/or the ability to synthesize complex information.
- Strong professional skills including the ability to work independently and in teams, meet deadlines, communicate effectively over email, and manage time efficiently.
- Strong interpersonal skills including the ability to ask questions and give and receive critical feedback.
- Strong writing skills are an asset.
- Ability to meet with your team weekly or biweekly, ideally during workday hours. Students with extremely restrictive schedules are encouraged to reflect on their capacity to commit to weekly meetings and research activities.
We look forward to working with you. Before submitting your application, please review our past projects on MacSphere to get a feel for the kind of research we do. If you’re still interested, please apply through our website and a member of our team will contact you with the next application review date.
Current Projects
Information Box Group
Disability Justice Network of Ontario Learn More
Examining the effectiveness of Municipal Accessibility Advisory Committees in Ontario
Project Partner: Disability Justice Network of Ontario
Disability Justice Network of Ontario
Research Questions:
- There are three major questions:
What are the practical, decision-making outcomes of Ontario municipalities’ implementation of provincially-mandated Municipal Accessibility Advisory Committees? - Are municipalities making binding decisions based on recommendations/motions/requests from MAACs (i.e., motions that make physical changes to space, create bylaws, spend funds, etc.)?
- What is the demographic makeup of MAACs in select cities in Ontario?
Research Activities:
The project will involve secondary research, including analysis of meeting minutes and related documents from select municipalities over the past two to four years. The research will focus on single-tier municipalities governed under the Municipalities Act and will not include the City of Toronto or counties due to additional legislative complexity. Hamilton and Guelph will be included as priority cases.
Additional research activities may include:
- Review of city council minutes to track implementation of MAAC recommendations
- Analysis of accessibility reports and committee structures
- Consultation with city clerks’ offices to understand document storage and reporting processes
- If time permits, interviews with MAAC members from various cities about their experiences
Hamilton Ladies of Film and TV (LOFT) & Hope 56 Films Learn More
Impact Assessment of “LOFT x FSWO Short Film”
Project Partner: Hamilton Ladies of Film and TV (LOFT) & Hope 56 Films
Hamilton Ladies of Film and TV (LOFT) & Hope 56 Films
Research Questions:
The primary research questions include:
- Perception & Recruitment Impact
How does this film influence public perceptions of female firefighters and affect interest/recruitment in fire service careers? - Audience Reach & Engagement
What is the reach of the film across different screening venues and demographics? How do various audiences (e.g., general public, young women, current firefighters) respond to the film’s messaging and representation? - Promotion & Amplification
Which social media strategies and promotional content are most effective in amplifying the film’s visibility and impact?
Research Activities:
The project will involve a mixed-methods impact assessment approach including:
Primary Research:
- Post-screening surveys (QR code-linked) distributed at film festival venues, symposium events, camp FFIT sessions, and focus groups
- Focus groups (in-person or virtual) with different target audiences (e.g. youth – in partnership with the YWCA youth group, general public, current firefighters)
- Online screenings and virtual focus groups used to expand reach and include diverse participant groups
Secondary Research:
- Social media impact analysis tracking reach, engagement, and audience response across platforms
- Attendance and viewership data collection across screening venues
Analysis of promotional content effectiveness
Mishka Social Services Learn More
Data analysis and research infrastructure development for community services
Project Partner: Mishka Social Services
Mishka Social Services
Research Questions:
- Who is Mishka currently serving across all programs? What are the key demographic characteristics of clients?
- What data collection gaps exist, and what additional questions should be incorporated into intake processes?
Research Activities:
A student team will begin by cataloguing, classifying, and cleaning existing data from all program intakes across Mishka’s eight Hamilton programs and Niagara services. The team will conduct initial analysis to identify demographic patterns, service utilization trends, and geographic distribution of clients (dependent on available data). Following feedback from Mishka staff and recommended stakeholders, the team will complete a comprehensive analysis and provide a detailed report on findings.
St. George Apple Fest Learn More
Exploring the economic impact of St. George Apple Fest.
Project Partner: St. George Apple Fest
St. George Apple Fest
Research Question:
What is the economic impact of St. George Apple Fest?
Research Activities:
The project will use the Tourism Regional Economic Impact Model (TREIM) to estimate the economic impact of the festival based on visitor spending. This will require:
- Designing and implementing a comprehensive visitor spending survey to capture expenditures on accommodation, food and beverage, transportation, shopping, and entertainment
- Develop and execute a systematic random sampling strategy across the festival weekend to ensure representative data collection
- Conduct on-site data collection during festival hours (September 20th and 21st)
- Obtain reliable weekend attendance estimates
If the research team has capacity, they may also develop and administer a vendor feedback survey to understand business impacts and satisfaction.
Today’s Family Learn More
Exploring barriers equity-deserving families face in accessing the Canada-Wide Early Learning and Child Care (CWELCC) childcare system, and investigating wait list demographics and management.
Project Partner: Today’s Family
Today's Family
Research Questions:
- What barriers do equity-deserving families (e.g., racialized, low-income, newcomer, Indigenous, single-parent, disabled families) face when navigating the CWELCC system in Ontario?
- What demographic patterns exist in program waitlists?
- What questions could be added to intake processes to better understand these dynamics?
- Ethical/principled approaches to collecting data
- What mechanisms (e.g., prioritization criteria, targeted supports) could be used to ensure equitable access during CWELCC implementation?
- What role can childcare service providers and municipalities play in advancing equitable access?
- What questions could be added to intake processes to better understand these dynamics?
Research Activities:
A student team will start with a scan for published research and other literature exploring: a) access barriers to public childcare programming in Ontario/Canada, and b) national and international practices on equitable access and waitlist management. If available, the team will also analyze available waitlist data provided by Today’s Family. Upon reviewing these results, the Research Shop manager will explore the need for and feasibility of a subsequent project involving primary data collection.
Solidarity Place Worker Education Centre Learn More
Research on Employment Standards Claims
Project Partner: Solidarity Place Worker Education Centre
Solidarity Place Worker Education Centre
Research Activities:
The primary activity will be interviews with workers who filed ESA claims from 2020 to 2024. During the claims process:
- Did claimants feel informed about their rights?
- How accessible and user-friendly was the process?
- What challenges or barriers did they face during the claims process?
- What additional resources or supports could have improved their experience?
If sufficient time/capacity, the Research Shop team may also conduct a small number of key informant interviews with legal clinic staff/other frontline staff who’ve supported workers with preparing and submitting ESA claims to get their perspective on the barriers.
Research Shop Past Projects
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MacSphere: Research Shop Reports Visit MacSphere
All previous Research Shop reports can be found on MacSphere, McMaster University’s Institutional Repository.