Overview
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We are committed to:
Helping organizations make research-informed decisions and do research-grounded advocacy
Providing students with experience in collaborative research that responds to practical questions
Fostering a spirit of creativity, mutual learning, openness, and trust
READ OUR 2020 IMPACT REPORT
From 2016-2020 the Research Shop supported 191 volunteers from all six faculties to complete 44 real-world projects for the Hamilton community. The program is the first of its kind among Canada’s U15 universities, and since its founding has developed scoping, project management, training, and monitoring infrastructure that supports high-quality experiential learning opportunities for students.
Our report provides a summary of the impact of the McMaster Research Shop pilot program. As the report demonstrates, the Research Shop is well-positioned to be a flagship community-engaged experiential learning program at the university and could support capacity-building among other co-curricular groups and experiential learning initiatives on campus. Focusing on the most recent phase of the pilot since it was placed in the Office of Community Engagement (OCE) by the Provost in 2017, the report summarizes impacts, successes, and lessons learned as program foundations have been developed in support of the University’s goals.
MacSphere: Research Shop Reports
All previous Research Shop reports can be found on MacSphere.
How We Work
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1. Intake
Community partners submit a research request and provide us with details of the proposed project, including the purpose, audience, and timeline
2. Scoping
Research Shop staff meet with the community partner to refine a research question and identify learning opportunities for students
3. Recruitment
Research Shop staff recruit volunteers and match students with relevant experience with projects that interest them
4. Implementation
Student teams supervised by Research Shop staff carry out the research within one academic semester (Fall, Winter, Spring)
5. Deliverable
We create a 10-20 page plain-language report or other deliverable for the community partner that answers the research question
Research Shop Testimonials
What Our Volunteer Research Associates Have to Say
The Research Shop was a wonderful experience as it helped me to build on knowledge and skills gained during school, interact with many different individuals, learn about a new research topic, and provide something which is useful to the community partner.
I had a great experience… I would love to be involved again, I learned so much about the specific topic and I learned so much from my teammates!
I learned how to collaborate across multiple stakeholders including community organizations and academia … It was important experiential learning for me to see and participate in resolving conflicting expectations between what the community partner envisioned and what was methodologically sound for a research synthesis.”
What Our Community Partners Have to Say
Tabassum Wynne, Muslim Advisory Council of Canada
The group we worked with was fantastic. The research will help us in our advocacy efforts with each level of government. A lot of organizations like ours have limited resources and can’t produce quality work like this. We are so grateful to the Research Shop for taking a burden off of our shoulders and supporting the work that we are doing. We will definitely be utilizing this resource again!
Shawna Maclellan, YMCA Beyond the Bell
I would like to thank the team. Working at a charity we do not have all of the university resources at our fingertips and often times, staff are pulled in different directions with competing priorities. You provided the YMCA a tool that will be used for years to come in order to help us serve children in need.
Staff Member, Hamilton Trans Health Coalition
I have now worked in two separate organizations who have partnered with the McMaster Research Shop, and both experiences have been highly enjoyable and incredibly valuable to the work of the respective organizations. I would eagerly recommend them to any community organization interested in engaging in research!
Alexandra Brodka, Hamilton-Burlington Trails Council
The Research Shop met our need to have an organized way of presenting all of the benefits of this project to potential stakeholders.
Judy Travis, Workforce Planning Hamilton
This report will be distributed widely in the employment and training community in Hamilton.
Community Partners
Resource for Community Partners
Expandable List
A Research Shop project typically leads to a plain-language report (10-20 pages) prepared by a team of student researchers in response to your organization’s research question. Reports may include:
- A review of academic publications and/ or other online material;
- A scan of existing practices and initiatives;
- Results from questionnaires, interviews, and/or focus groups with identified service users, stakeholders or experts;
- Recommendations based on evidence;
- Materials to help you communicate your findings (e.g., infographics, pamphlets).
Research Shop projects are intended to help you and your organization make better decisions, improve your programming, and provide you with the evidence you need to apply for funding, support advocacy, and raise awareness.
Want to work with us? The first thing you’ll need to do is submit a research request with details about your project including its purpose, audience, and timeline. Next, Research Shop staff will contact you to learn more about the project and opportunities for collaboration. The Research Shop works on a semester-based schedule; projects can begin in September, January, or May.
Projects are considered when:
- We have student volunteers with the necessary interest and expertise;
- The project can be feasibly completed within an academic semester;
- The project stands to benefit the community and to offer a meaningful learning opportunity for volunteers.
Review examples of past projects to see the type what kind of requests we typically take on.
We work hard to scope projects with our community partners that meets their needs and provides volunteers with meaningful experiences. We aim to meet as many project requests as possible while providing quality supervision to volunteer teams.
If selected, our students will work over the course of an academic semester to gather information and write your report (or other deliverable that meets your needs). Depending on the scope of the project, some deliverables can be provided earlier within a semester, or extending into the next.
We look forward to working with you. Before submitting your request, please review our Research Shop Resource for Community Partners that provides more details about our model and the kinds of projects we take on. If you need help with your research question, review the document Turning Ideas Into Research Questions.
Resources for Community Partners
Resource for Community Partners View Resource
Information for Prospective Community Partners
Turning Ideas Into Research Questions View Resource
How to Develop Community-Engaged Research Questions
Volunteering
We’re always seeking enthusiastic and motivated students interested in applying their research skills to a community-identified question or need.
VOLUNTEERING DEADLINES
August 15
December 15
April 15
Dates listed above are to volunteer for the upcoming semester. We review all applications on the 15th of the month before the semester starts. Research Shop Staff hire Team Leads and recruit volunteers, matching them with projects that interest them.
Frequently Asked Questions About Volunteering
Research Associate
- Working with a Team Lead and in small teams over the course of an academic semester (volunteering an average of 5 hours/week),
- Attending weekly (or bi-weekly) team meetings,
- Conducting research,
- Co-authoring your team’s research report.
- Work with colleagues from across disciplines,
- Make connections with community organizations in Hamilton,
- Learn firsthand about the challenges facing today’s public and non-profit organizations,
- Translate your academic training to solve practical, pressing issues
- Build your CV and portfolio,
- Receive a statement of professional learning in the form of a reference letter or certificate.
- At minimum, Research Associates must have completed the third year of a Bachelor’s degree.
- Some research experience is preferred, such as the ability to locate and evaluate secondary sources, sound knowledge of quantitative and/or qualitative methods, and/or the ability to synthesize complex information.
- Strong professional skills including the ability to work independently and in teams, meet deadlines, communicate effectively over email, and manage time efficiently.
- Strong interpersonal skills including the ability to ask questions and give and receive critical feedback.
- Strong writing skills are an asset.
- Ability to meet with your team weekly or biweekly, ideally during workday hours. Students with extremely restrictive schedules are encouraged to reflect on their capacity to commit to weekly meetings and research activities.
We look forward to working with you. Before submitting your application, please review our past projects on MacSphere to get a feel for the kind of research we do. If you’re still interested, please apply through our website and a member of our team will contact you with the next application review date.
Current Projects
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Hamilton Anti-Racism Resource Centre (HARRC) Learn More
This project focuses on developing clear, comprehensive documentation that explains the citizen appointment process to the Hamilton Police Services Board.
Project Partner: Hamilton Anti-Racism Resource Centre (HARRC)
Hamilton Anti-Racism Resource Centre (HARRC)
Research Questions:
There are five major questions being considered:
- What were the contextual factors and advocacy efforts that led to the creation of the citizen appointee position on the Hamilton Police Services Board?
- How was the decision made to create this position, and who were the key stakeholders involved in this decision-making process?
- How was the citizen appointee selected? How were the community members selected to serve on the selection committee, and what criteria guided their selection?
- What is the intended purpose and scope of the citizen appointee role as originally envisioned?
- How has the role functioned in practice during the appointee’s term?
Research Activities:
HARC will actively collaborate with the project team throughout the research process. This includes facilitating introductions to potential interview participants, providing access to relevant documentation and historical materials, participating in team meetings as needed, maintaining regular email communication, and assisting with the interpretation and presentation of findings. HARRC’s community connections and institutional knowledge will be essential to ensuring the project captures diverse perspectives and produces actionable recommendations.
Additional research activities may include:
- Conducting semi-structured interviews with key informants. These interviews will capture diverse perspectives on the decision-making process, implementation challenges, and opportunities for improvement.
- Analysis of relevant board meeting minutes, policy documents, terms of reference for the position, municipal reports, and any public communications about the citizen appointee role.
- Review comparable models of community participation in police oversight from other jurisdictions (if they exist) to identify best practices and alternative approaches.
The combined findings will inform recommendations for strengthening community engagement mechanisms and enhancing the effectiveness of future citizen appointee roles.
Flamborough Connects (FC) Learn More
This project focuses on surveying the satisfaction and needs of current service users and supporters to guide FC’s future strategic planning and enhance their ability to serve its community in a period of significant growth.
Project Partner: Flamborough Connects (FC)
Flamborough Connects
Research Questions:
There are four major questions being considered:
- What are the demographics?
- How familiar are they, if at all, with FC’s existing programs and services?
- How satisfied are they, if at all, with FC’s existing programs and services?
- What direction should FC move in the community? What role do clients believe FC should play?
Research Activities:
The project will involve a quantitative survey study approach. FC will be available as needed to help with project scoping, onboarding, and troubleshooting. As well as, compiling a list of contactable clients and supporters for the survey and actively collaborating with the project team as needed.
Additional research activities includes:
- A filtering approach to accommodate respondents who may be both clients and supporters, while capturing segment-specific feedback where appropriate.
- The research will involve surveying FC’s clients and supporters, including volunteers, donors, and holiday gift program participants, through email and/or telephone.
- Analyze responses to identify demographic patterns, satisfaction levels, program awareness, and strategic priorities for organizational growth and development.
This research will be used internally to support strategic planning efforts and help FC better understand and serve their community programming and services.
Hamilton Elder Abuse Prevention Network (HEAPN) Learn More
This project focuses on conducting an environmental scan of Hamilton’s elder abuse programs, services, resources, and educational materials to inform the development of an internal resource that will guide future strategic planning and programming for HEAPN member organizations.
Project Partner:Hamilton Elder Abuse Prevention Network (HEAPN)
Hamilton Elder Abuse Prevention Network (HEAPN)
Research Questions:
There are two major questions being considered:
- What services, educational programs, resources, and supports currently exist in Hamilton to respond to and prevent elder abuse?
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- Which organizations provide these services?
- What types of elder abuse do these services address (financial abuse, neglect, physical/emotional abuse)?
- What are the current gaps in services and supports for elder abuse prevention in Hamilton?
- What priority areas should HEAPN focus on for improved education and awareness programming?
Research Activities:
HEAPN will actively collaborate with the project team by inviting students to attend HEAPN monthly meetings, participate in team meetings as needed, maintain regular email communication, facilitate connections with HEAPN member organizations for interviews, and assist with all aspects of the approach, including the interpretation and presentation of findings.
The student team will be conducting an environmental scan of existing elder abuse programming, services, resources, and educational materials in Hamilton. As well as, supplementing this scan with key informant interviews with HEAPN member organizations.
The combined findings will determine the need for and feasibility of a subsequent project involving primary data collection with older adults in the community regarding their awareness of and access to elder abuse prevention supports.
African Caribbean Cultural Potpourri Inc (ACCPI) Learn More
This project focuses on exploring and understanding the educational experiences of Black students in Hamilton elementary schools to support advocacy for extensive primary research.
Project Partner:African Caribbean Cultural Potpourri Inc. (ACCPI)
African Caribbean Cultural Potpourri Inc (ACCPI)
Research Question:
There are two major questions being considered:
- What does existing literature reveal about the achievement gap and sources of discrimination facing Black students in elementary schools (grades 3-8)?
o What have Black high school and post-secondary students in Hamilton reported about their elementary school experiences in existing community-level studies?
- What community-based programs currently work with Black students in Hamilton, and what grade levels do they serve?
Research Activities:
ACCPI will actively collaborate with the project team throughout the project. This includes participating in team meetings as needed, maintaining regular email communication, and assisting with all aspects of the approach, as well as the interpretation and presentation of findings.
The student team will be reviewing academic/grey literature relating to the achievement gap and discrimination in elementary schooling, with a sub-analysis of community reports relating to elementary school experiences in Hamilton. As well as, Conducting an environmental scan mapping community-based programs working with Black students, identifying grade levels served and service gaps.
The project results will provide an evidence based report that will support ACCPI in understanding the educational barriers facing Black elementary students in Hamilton and will serve as an internal resource to secure funding for a comprehensive research project.
Compassionate Hamilton Learn More
This project focuses on mapping the palliative care ecosystem through an environmental scan to understand existing services, stakeholders, and strengthening collaboration networks.
Project Partner: Compassionate Hamilton
Compassionate Hamilton
Research Questions:
There are three major questions being considered:
- What is the current landscape of palliative and end-of-life care service providers in Hamilton?
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- What organizations, programs, and initiatives currently exist?
- What populations do they serve and what services do they provide?
- What populations do they serve and what services do they provide?
2. How do these organizations currently collaborate with one another?
3. What barriers exist to effective collaboration between palliative care agencies?
Research Activities:
Compassionate Hamilton will actively collaborate with the project team throughout the project. This includes assisting with all aspects of the approach, facilitating connections with relevant stakeholders, and contributing to the interpretation and presentation of findings.
Additional research activities will include:
- Conducting an environmental scan of Hamilton’s palliative care service providers, including healthcare organizations, community agencies, faith-based groups, and volunteer networks.
- Conduct key informant interviews to assess the comprehensiveness of the mapping and fill in any gaps.
- Survey organizational representatives to understand collaboration patterns, resource flows, and identified gaps.
The project results will support Compassionate Hamilton in understanding the structure and gaps within Hamilton’s palliative care ecosystem. The findings will inform the organization’s role as a connector and facilitator, guide the development of their annual event and ongoing programming, and identify opportunities for strengthening collaboration among service providers.
Accessibility Hamilton Alliance Learn More
This project focuses on exploring transit reform by examining how an on-demand, single-ride/direct-ride system could better serve people with disabilities compared to the current shared-ride model. It will also assess the extent to which anticipated municipal costs may pose a barrier to implementing such changes.
Project Partner: Accessibility Hamilton Alliance
Accessibility Hamilton Alliance
Research Questions:
There are five major questions being considered:
- Do taxi-based and/or other on-demand specialized transit models exist in other jurisdictions? Where have they been implemented (Ontario, Canada, internationally), what are their key design features and implementation considerations?
- What does published literature (e.g., evaluations) reveal about the comparative performance of different specialized transit models in terms of cost-effectiveness, service quality, passenger satisfaction, and accessibility?
- How do different specialized transit delivery models align (or not) with legislative requirements under the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code, particularly regarding on-demand service, passenger-facing policies, and service equity?
- Based on existing City of Hamilton data (ATS quarterly/annual reports, DARTS budgets, trip data), what are the actual operational costs of the current shared-ride system broken down by trip type, contractor, and service component?
- Using cost modeling informed by Phase 1 findings and best practices from other jurisdictions, what would be the projected costs of implementing a taxi-based on-demand model in Hamilton.
Research Activities:
Accessibility Hamilton Alliance will be:
- Sharing relevant background materials, including historical correspondence with City Council and previous advocacy materials.
- Assisting with identification and potential access to key data sources, particularly ATS reports and DARTS operational data.
- Providing expertise on the history of specialized transit in Hamilton and the disability community’s experiences.
- Reviewing and providing feedback on interim findings and draft deliverables
- Supporting interpretation of results in the context of Hamilton’s specific political and operational environment.
The student team will be:
- Conducting a comprehensive environmental scan of specialized transit delivery models with a particular focus on taxi-based and on-demand systems prioritizing Ontario jurisdictions, then expand to other Canadian provinces, and finally examine prominent international examples if needed.
- Reviewing both published academic research and grey literature (government reports, transit agency evaluations, policy documents) to identify information relevant to the phase 1 questions.
- Synthesizing findings to map the landscape of alternative models, identify transferable lessons for Hamilton, and assess alignment with AODA requirements and OHRC obligations.
The combined findings will provide an internal resource to support Accessibility Hamilton Alliance in building an evidence-based advocacy case for specialized transit reform.
Research Shop Past Projects
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MacSphere: Research Shop Reports Visit MacSphere
All previous Research Shop reports can be found on MacSphere, McMaster University’s Institutional Repository.