Overview
Our aim is to help connect both the community and campus with useful resources, ways to help, and information during this crisis.
If you have a resource or need, please connect with us so we can share it.
Fill out this form and we would be happy to connect about your resource, information, or inquiry.
Local Resources
City of Hamilton/Government Resources
Public Health Information Learn More
Hamilton Public Health Services (PHS) is taking steps to protect the health and safety of our community by working with our health system partners and Ministry of Health colleagues to ensure they’re prepared to respond to this situation as it evolves.
Financial Support Learn More
Many types of financial support are being given to help individuals and families experiencing challenges due to COVID-19.
COVID-19 Business Continuity & Recovery Information Learn More
The Hamilton Chamber of Commerce, in partnership with the City of Hamilton, Hamilton Economic Development, and the Flamborough and Stoney Creek Chambers of Commerce, are closely monitoring and assessing new developments pertaining to COVID-19, as well as its impacts on Hamilton business.
As business owners, employers, employees, and citizens, they recognize that this rapidly changing situation with COVID-19 is causing worry and concern. To support you through this uncertainty, they have gathered and prepared several resources.
Government of Canada Financial Assistance Learn More
If you’re facing financial hardship as a result of COVID-19, there is support available for individuals and businesses.
Community Resources
SACHA - Sexual Assault and Violence Support Learn More
SACHA Staff are working remotely and are available to provide support 24/7 through their support line: 905-525-4162.
Hamilton Council on Aging Learn More
Information and resources for older adults to stay connected, safe and healthy at a distance.
Opens as a pdf.
Hamilton - Quick Guide to Services Learn More
The Disability Justice Network of Ontario (DJNO), Hamilton Centre for Civic Inclusion (HCCI), Hamilton Community Legal Clinic (HCLC), and Social Planning and Research Council of Hamilton (SPRC) developed an online guide for services.
Opens as pdf.
Ontario211 Learn More
Ontario211 Help is only one call, one text or one chat away.
211 is a helpline and online database of Ontario’s community and social services. 211 is answered and updated by highly-trained specialists who can direct you to or help you navigate social services and supports.
Other Resources
Neighbour to Neighbour Centre, Hamilton – 905-574-1334
Salvation Army, Hamilton – 905-540-1888
Mission Services, Hamilton – Community Services 905-528-4212
Good Shepherd Venture Centre Food Bank, Hamilton – 905-972-9485
Burlington Food Bank – 905-637-2273
Stoney Creek Food Bank – 905-643-2090
Brantford Food Bank – 519-751-4357
Port Dover Lifeline Food Bank – 226-931-2776
Simcoe Caring Cupboard Food Bank – 519-428-1713
Six Nations Community Food Bank – 519-771-0025
Caledonia Food Bank – 905-765-9287
HAMILTON MUTUAL SUPPORT MEETINGS (AA, NA, Al-Anon)
AA: 24 hour help line: 905-522-8392 www.aahamilton.ca Email: info@aahamilton.org
Alcohol, Drug and Gambling Services of Hamilton
21 Hunter St. 3rd floor, Hamilton
Telephone Consultation at Intake and Pre-entry Services (905-546-3606 ext. 3)
SUNTRAC ADDITION TREATMENT CENTRE
Mission Services of Hamilton, Inc., 196 Wentworth St. N, Hamilton
Outpatient counselling for men ages 18+. Assessment is available to men and women. Also has a program for affected family members and significant others.
905-528-0389 www.mission-services.com email: suntrac@mission-services.com
Ontario Addition Treatment Centres – Hamilton
397 Main St. E, Hamilton 905-528-9889
Private outpatient methadone clinic.
Canada Drug Rehab Addiction Services Directory
A free online directory of alcohol and drug rehab programs and other addiction-related services in Canada.
http://www.canadadrugrehab.ca/
Substance Abuse Resources – Hamilton
A comprehensive listing of every addiction service available in Hamilton. Access to all the 70+ types of services covered in the database, such as treatment, prevention services, gender-specific services, and age-specific services.
https://www.drugrehab.ca/ontario-hamilton.html
Ontario Problem Gambling Helpline: 1-888-230-3505
Hamilton – Alcohol, Drug and Gambling Services – 905-546-3606
St. Leonards Community Services – Brantford – Responsible Gambling Program – 519-754-0253
Gamblers Anonymous – 416-366-7613 www.gamblersanonymous.org
Problem Gambling Institute of Ontario – www.problemgambling.ca
Hamilton – Alcohol, Drug and Gambling Services – 905-546-3606
COAST – Hamilton -905-972-8338
COAST – Halton crisis line is 1-877-825-9011
CAST – Crisis and Assessment Team – Haldimand Norfolk – 1.866.487.2278
Suicide Crisis Line (Hamilton) 905-522-1477
Barrett Centre: 24 hour crisis line 905-529-7878
Mental Health Helpline 1-866-531-2600 | www.mentalhealthhelpline.ca
Assaulted Women’s Helpline: 1-866-863-0511
Good Shepherd: 905-523-6277 | https://www.goodshepherdcentres.ca/womens-services
Sexual Assault Centre (Hamilton) (SACHA): 905-525-4162 – 24 hour Crisis Line | http://sacha.ca/about
Hamilton Police Domestic Violence Unit: 905-546-3852 or 905-546-3853
Interval House of Hamilton (Women’s Shelter): 905-387-8881 – 24 hour crisis line | https://intervalhousehamilton.org/
Martha House (Women’s Shelter run by Good Shepherd): 905-523-8895 (Office) | 905-523-6277 (24 hour Crisis Line) | https://www.goodshepherdcentres.ca/womens-services
Mary’s Place (Women’s Shelter run by Good Shepherd): 905-540-8000 (Office) | 905-523-6277 (24 hour Crisis Line) | https://www.goodshepherdcentres.ca/womens-services
Fem’Aid Crisis Line: 1-877-336-2433
Inasmuch Women Services: 905-529-8149 (Office) 905-529-8600 (Crisis Line)
Native Women’s Centre: 905-664-1114 | 1-888-308-6559 | http://www.nativewomenscentre.com/
The Native Women’s Centre provides safe, emergency shelter for all women regardless of age, ancestry, culture, place of origin or sexual orientation.
Ganohkwasra Family Assault Support Services: 519-445-4324 – 24 hour Crisis Line | http://ganohkwasra.com/
Nova Vita Domestic Violence Prevention Services 519-752-1005 (Office) | 519-752-4357 (24 hour Crisis Line) | https://novavita.org/
Halton Women’s Place: https://haltonwomensplace.com/contact-us/
Halton Women’s Place North: 905-878-8970 (Shelter) | 905-878-8555 (24 hour Crisis Line)
Halton Women’s Place South: 905-332-1593 (Shelter) | 905-332-7892 (24 hour Crisis Line)
Gillian’s Place (Women’s Shelter – St. Catharines): 905-684-8331 – 24 hour Crisis Line | https://gilliansplace.com/
Women’s Crisis Services of Waterloo Region: https://wcswr.org/
519-742-5894 – 24 hour Crisis Line for Kitchener & Waterloo
519-653-2422 – 24 hour Crisis Line for Cambridge
McMaster Resources
The McMaster Daily News COVID-19 Information and Updates website is the primary resource for students, faculty, and staff at McMaster for information regarding COVID-19 (coronavirus).
McMaster Community
Other Resources
MacPherson's Instructional Continuity Learn More
Looking for information, resources and tools that will help you connect with your learners while teaching online?
MacPherson’s webpage provides helpful content related to online teaching essentials, supported tools, alternative assessments, a schedule of upcoming virtual training events and frequently asked questions.
Guide to COVID-19 Evidence Sources Learn More
To help health- and social-system leaders as they respond to unprecedented challenges related to the COVID-19 pandemic, the Forum and OHRI teams – as part of their contribution to RISE – have compiled a list of evidence sources.
Office of the Registrar Learn More
McMaster is deeply committed to supporting our community during the rapid changes taking place worldwide due to COVID-19. These frequently asked questions are specific to McMaster undergraduate and graduate students.
McMaster Library Learn More
All library services for students, faculty and staff will continue online. This shift to online-only will remain in place indefinitely but could change based on any new developments.
Health Sciences Library Learn More
Starting Wednesday, March 18, the physical Health Sciences Library is closed until further notice. Reference, consultation, education support, interlibrary loan, and e-resources troubleshooting services will continue online.
Community Engagement Resources
Information Box Group
Virtual Engagement Toolkit Learn More
Reflecting lessons learned during the 2020 CityLAB Hamilton Semester in Residence (SIR) program, this toolkit is intended to support community engagement practitioners conducting virtual engagement programming online.
Leading Groups Online Learn More
The coronavirus pandemic has created new challenges for facilitators and educators. Across the globe, people are being asked to lead groups online: teachers, trainers, professors, event managers, organizers, activists.
Jeanne Rewa and Daniel Hunter swiftly wrote this booklet for this moment. They give you their top 10 principles for leading online groups, introduce you to interactive tools you can lead online, and answer commonly asked questions.
With this guide, you will be ready to successfully transition your face-to-face events for warmer online spaces. The journey to leading groups online can be a challenge — but it is made much easier with these tips.
Adapting to the New Reality: Civically Engaged Universities Offer Strategies and Hope Watch their webinar
Bard College put out a webinar, the first in a series, “Adapting to the New Reality: Civically Engaged Universities Offer Strategies and Hope” and will have a panel: Bard College President and OSUN Chancellor Leon Botstein, Universidad Veracruzana rectora and Talloires Network vice chair Sara Ladrón de Guevara, and Tufts University President and Talloires Network chair Anthony P. Monaco. The series is sponsored by Open Society University Network (OSUN) and the Talloires Network (TN), housed at Tufts University.
Community Engaged Education Resources Learn More
Looking for McMaster Community-Engaged Education resources, presentations or webinars, articles, and frameworks for teaching and learning in an online (or offline) context?
Policies and Programs
Information Box Group
Plain Language Guide for Getting Government Aid Learn More
Carleton University professor, Jennifer Robson, has created a very useful plain language guide to help those trying to access government programs in the time of coronavirus.
It includes straightforward instructions on how to apply for employment insurance, caregiver benefits, rent subsidies, and much more.
Pandemic Policy Initiatives & Podcast Picks Learn More
A go-to list of Canadian content for all things pandemic policy. Written by Anjum Sultana.
Anjum Sultana is the National Director of Public Policy & Strategic Communications at YWCA Canada.
COVID-19: Gender, Equity and Justice - Actions, Policy Reads, and Resources Learn More
A curated list from the Millenial Womxn in Policy.
GUIDES FOR SECTOR ORGANIZATIONS & CHARITIES
Implications for Sector Organizations Learn More
Federal Government COVID-19 Measures – Implications for Sector Organizations. Shared Google document.
This document will be regularly updated as the federal government announces new measures that will impact the charitable and nonprofit sector.
A Charity's Guide to Canada's COVID-19 Governmental Supports & Programs Learn More
Outlines the measures undertaken by the Federal and Provincial governments in response to the economic impact of the COVID-19 pandemic, and the employment supports available to Canada’s charitable sector.
It will be updated as new information on these measures emerge, and if any new supports for charities are provided by our governments.
How to Help
Donations & Volunteers
CareMongering HamOnt CareMongering Facebook Group
Type of Support Needed: Volunteer and Monetary Donations
The Disability and Justice Network of Ontario (DJNO) and HamStu have organized CareMongering Hamilton to share and organize community resources in response to COVID-19. The goal is to organize the local community on the grassroots level to ensure vulnerable community members have access to food, housing, healthcare, and other necessities.
Etransfer donations to: care@djno.ca.
Keeping Six & HAMSMaRT Learn More
Type of Support Needed: Volunteer and Donations (Monetary, cell phones, tablets, laptops, tents, sleeping bags, tarps, and individually packaged water bottles or soft drinks or juice.)
Keeping Six – Hamilton Harm Reduction Action League is a community-based organization that defends the rights, dignity, and humanity of people who use drugs – and the Hamilton Social Medicine Response Team (HAMSMaRT) are organizing to provide support and street outreach for people in Hamilton experiencing homelessness during COVID-19.
YWCA Learn More
Types of Support Needed: Monetary and PPE (personal protective equipment) Donations
Food4Kids Hamilton Learn More
Type of Support Needed: Monetary Donations
Food4Kids will be providing gift cards to families registered in their program by mail. They are committed to ensuring children involved with Food4Kids have access to food throughout the closure.
Hamilton Food Share Learn More
Type of Support Needed: Monetary Donations
Hamilton Food Share is accepting monetary donations to buy wholesale food to supply food banks across the city. For Hamiltonians needing food; food banks have modified their service delivery according to the guidelines set out by public health. Client intake has been shortened, food is being prepackaged, meal programs are making prepared meals and handing them out.
National COVID-19 Volunteer Recruitment Campaign Learn More
The Government of Canada is working with provincial and territorial governments to respond to COVID-19. They are seeking volunteers to help in the following areas:
1. Case tracking and contact tracing;
2. Health system surge capacity;
3. Case data collection and reporting.
They are building an inventory of volunteers from which provincial and territorial governments can draw upon as needed and welcome ALL volunteers as they are looking for a wide variety of experiences and expertise.
Closing Date: April 24, 2020
United Way: Local Love in a Global Crisis Learn More
Type of Support Needed: Monetary Donations
United Way has launched a COVID-19 Emergency Fund for our community. The objective of this Fund is to address the emerging and urgent social issues our community will face as a result of this critical pandemic. The Fund has been designed to accept agency applications for new initiatives and for shifts in how programs are offered, as a direct result of the pandemic. Funds will be vetted, approved by a local committee and will be measured on outcomes.
HFSS COVID-19 Relief Fund Learn More
Type of Support Needed: Monetary Donations
On March 27, 2020, Hamilton Foundation for Student Success (HFSS) established the COVID-19 Relief Fund to continue supporting students in need. Donations are specifically going to fulfill HWDSB student’s nutritional and technological needs.
On April 16, 2020, a joint message by HFSS and Hamilton-Wentworth District School Board addressed that the closure of schools resulted in many HWDSB students, losing access to in-school nutrition programs and technology. Donations to the COVID-19 Relief Fund will allow the HFSS to support students as they face these challenges.
Other Resources
Health & Wellness
Mind Control: Managing Your Mental Health During COVID-19 Learn More
A new free online course, offered by Coursera, launched by a psychology professor at the University of Toronto Scarborough aims to help people manage their mental health during COVID-19.
Headspace Learn More
Headspace is a meditation app that is free to try.
BounceBack Ontario Learn More
BounceBack® is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness.
Resources for Businesses
COVID-19 Economic Response Plan Learn More
The Government of Canada is taking immediate, significant and decisive action to support Canadians and businesses facing hardship as a result of the global COVID-19 outbreak.
Includes support for individuals, businesses, and sectors.
What to be prepared for and how to be more adaptable. Learn More
A letter from Sequoia Capital: Business Health During COVID-19
Other Resources
COVID-19 Resources Canada Learn More
Many organizations and groups are developing initiatives to help in the fight against the COVID-19 pandemic. This is a non-comprehensive list of initiatives arranged by category.
COVID-19: Business Resilience Learn More
Canadian Chamber of Commerce established the Canadian Business Resilience Network to bring together their vast network of over 450 chambers of commerce and boards of trade, and over 100 of Canada’s leading business and industry associations, including the Business Council of Canada, the Canadian Council for Aboriginal Business, the Canadian Federation of Independent Business and Canadian Manufacturers and Exporters, to help the business community prepare, persevere and, ultimately, prosper as we collectively face the COVID-19 pandemic.
6 tips to respond to employee anxiety about COVID-19 Learn More
Canadian Mental Health Association (CMHA) article.